Price of repair

• Price of repair given by a price list
In case the item is in our repair price list customer receives offer before sending a faulty part and can choose from 2 types of repairs.
In special cases the price of standard repair can be changed during the repair according to the damage range. This case is always discussed with the customer and the repair continues only after his approval.
Price of exchange for a refurbished part can be changed only in case customer doesn’t give us a damage range and the product turns out to be irreparable, additional costs related to the repair can be invoiced.

• Price according to a product analysis
Customer receives offer for repair after an analysis of the faulty part within 14 days after receiving the faulty part. Price of repair is usually 25-40% of a new part. If the price of repair is higher than 40% and customer doesn’t agree with the price, we will send the part back to the customer FREE OF CHARGE. If the price of repair is less than 40% and customer still wants his faulty part back, the analysis costs will be charged. Analysis contents of input control and fault diagnostics; unfortunately in exceptional cases the part can be diagnosed as irreparable, or the damage range is very different to original examination and modification of price is necessary. This case is always discussed with the customer and the repair continues only after his approval.